In these Booking conditions "you" and" your "means all
persons named on the booking form including anyone who is added or
substituted at a later date). "We" "us" "our" and "owner" means Barry
and Paula Casement South France Property
Rentals
1. THE
PROPERTIES
1. 1. The properties known as La
Cressonniere and Le Presbytere are offered for holiday rentals together
or as individual properties subject to confirmation by Barry and Paula
Casement, the owners.
2. HOW TO BOOK
2.1
you must contact us before making a booking to obtain confirmation of
availability. Subject to availability, and on your request, a
provisional reservation will then be made. The following must then be
sent to us within 7 days:
(a) The completed and signed booking
form: The person who signs the booking form certifies that he/she is
authorised to agree the Booking Conditions on behalf of all persons
included on the Booking Form, including those substituted/added at a
later date. The signatory must be a member of the party occupying the
property and must be 18 years or over. Bookings cannot be accepted from
parties of young people less than 18 years of age.
(b) The
payments referred to in clause 3.1 below (Failure to meet this
requirement may result in a cancellation of the provisional
booking)
3.
PAYMENT
3.1 A non-refundable deposit of a 25% of
the rental cost must be paid within 7 days of making your provisional
reservation.
3.2 The balance must be paid not less than 12
weeks (84 days) prior to your arrival at the Property. This must be
accompanied by a security deposit of £500
3.3 We are entitled
to treat your booking as cancelled if you fail to pay the balance on
time. (See Cancellation, clause 8)
3.4 Bookings taken within
12 weeks of your arrival must be paid in full, including the security
deposit.
4.
CONTRACT
4.1 Once we have received your booking
form and all appropriate payments, we will confirm your booking by
issuing a confirmation invoice. This invoice will be sent to the party
leader. Please check this invoice carefully as soon as you receive it.
Contact us immediately if any information which appears on the
confirmation or any other document appears to be incorrect or
incomplete, as it may not be possible to make changes later.
4.2 A binding contract between you and us will come into
existence on receipt of your deposit
5. RENTAL
5.1 The
prices given are in sterling and the rental price is
weekly.
5.2 La Cressonniere and Le Presbytere are let fully
furnished and equipped. The price for both properties includes linen, a
weekly clean, and electricity.
5.3 We reserve the right to
make changes to and correct errors in advertised prices at any time
before your holiday is confirmed. We will advise you of any error of
which we are aware of at the time of
booking.
6.
SECURITY DEPOSIT
6.1 A security deposit of £520
per property is required to cover the cost of any damages or breakage’s
to, or at the property.
This amount will be cashed 12 weeks
prior to your arrival at the property, it is payable with your holiday
balance.
6.2 It may take up to 2 weeks after your departure
from the property to return the deposit to you. Delays can be caused
whilst waiting for proof of damage.
6.3 The cost of any damage
caused by you will be deducted from the security deposit and the
remaining balance will be returned to you. If the security deposit paid
by you is not sufficient to cover the cost of such damage, we will be
entitled to recover any additional costs from you.
6.4 Some
damages may not be immediately obvious to us upon your departure. We
reserve the right to charge you for any damage noted in the property
after your departure.
6.5 Unless otherwise specified, security
deposits will always be refunded to the party leader
6.6 We
reserve the right to hold the security deposit for longer than 2 weeks
if there is a dispute over damage, or we are awaiting bills/proof of
damage.
7.
ALTERATIONS/CANCELLATION BY THE OWNER
7.1 In the
unlikely event of a significant change or cancellation of your booking
by us, we will inform you as soon as possible. A refund will be given
of all monies paid by you within 7 days.
8.CANCELLATlON BY YOU
8.1 Any
cancellation by you (for whatever reason) must be in writing.
(Including email or fax). The effective date of cancellation is the
date we receive written notification.
8.2 If you cancel 12
weeks or more prior to your arrival at the properties you will lose
your deposit.
8.3 If you cancel less than 12 weeks before
your arrival at the properties or the booking is cancelled due to your
non-payment, the Owner shall be entitled to the full cost of the
holiday from you.
8.4 We will endeavour to obtain a
replacement client. If a replacement is obtained, we will then refund
all monies paid by you, less any difference between the price you paid
for the properties and the price paid by the replacement
client.
8.5 If the reason for your cancellation is covered
under the terms of your insurance policy, you may be able to reclaim
these charges. Claims must be made direct to the insurance company
concerned.
9. YOUR RESPONSIBILITIES
9.1 You must
keep the properties and all furniture, fittings, facilities, equipment
and grounds in the same state of repair and condition as at the
commencement of the holiday, and in the same state of cleanliness and
general order in which it was found. You will be responsible for the
payment for any breakage’s, loss or damage to the property caused by
you. (We recommend that you take out adequate insurance cover to cover
this). The Owner reserves the right to make deductions from the
security deposit for any extra cleaning, over the number of hours
committed to departure cleaning, and to claim against you for damage or
loss, the cost of which exceeds the security deposit.
9.2 You
must report to us, without delay, any defects in the Properties or
breakdown in the equipment, plant, machinery or appliances in the
Properties and gardens, and arrangements for repair and/or replacements
will be made as soon as possible.
9.3 The parking of
caravans/pitching of tents at the properties is strictly
forbidden.
9.4 Smoking is strictly forbidden inside La
Cressonniere and La Presbytere.
10. NUMBER OF PEOPLE USING THE
PROPERTIES
10.1 Only the number of persons stated
in the booking form may use the properties unless otherwise agreed with
us. The maximum numbers of people, including infants allowed at the
properties may not be exceeded. The Owner has the right to terminate
hire without prior notice and without refund or compensation if the
numbers are exceeded. A pro rata sum will automatically be deducted
from your security deposit for any additional
adults/children.
11. ACCESS
11.1 We
shall be allowed access to inspect the properties prior to your
departure. We also have a right to access the properties during your
stay to carry out maintenance and cleaning. Gardeners and pool
maintenance may enter the grounds during your stay, normally early in
the morning.
12. BEHAVIOUR
12.1 The person signing
the contract is responsible for the correct and decent behaviour of the
party. Should you or a member of the party not behave in such a manner,
we may use our absolute discretion to terminate the holiday of the
person(s) concerned. In this situation, the person(s) concerned will be
required to leave the accommodation. We will not have any further
responsibility toward such person(s) including any return travel
arrangements. No refunds will be made and we will not pay any expenses
or costs incurred as a result of the
termination.
13.LINEN
13.1 Linen is included in the
properties. Linen is automatically changed once a week. If you require
more frequent changes you should request this at the time of booking.
(There may be an additional cost)
13.2 Pool towels are
provided and therefore you do not need to bring towels. Towels are not
to be taken away from the properties.
13.3 We recommend that
you take your own cot linen for your baby's comfort. If you do not wish
to take your own, please tell us so we can provide
it.
14.
SWIMMING POOL AND GROUNDS
14.1 The swimming pool
is not open all year round. If your rental period is outside May to
September please check with us that the pool is open, filled and ready
for use. We cannot be responsible for low water temperatures at any
period.
14.2 Please note that swimming pools carry dangerous
risks. Upon arrival at the property you and all members of your party
must take time to familiarise yourselves with the location, layout and
depth of the swimming pool. Please take note of any pool warning signs,
depth markings and other instructions for use, which may be displayed.
Pool safety is of the upmost importance. Children must be supervised by
an adult at all times. You and your party agree to take full
responsibility for the safety of all members of your party in and
around the swimming pool.
14.3 No glass or china is to be
taken or used in the pool area. Plastic glasses are provided. Should
any glass or china fall into the pool, we may need to empty, clean and
re-fill the pool. This can take a number of days. You may also lose
your Security/ Damage Deposit as a result.
14.4 Young children
must not be allowed to wander unaccompanied in the grounds of the
property.
15.SECURITY AND
VALUABLES
Any valuables left at the properties
are left at your own risk. We are not responsible for any loss. Proper
care must be taken against theft and burglary. It is essential and your
responsibility to ensure all doors, shutters, windows are closed and
locked when leaving the property, or when by the poolside/in the
grounds. No refund can be given should you decide to vacate the
property as a consequence of a
burglary.
16. ARRIVAL AND DEPARTURE
16.1 Arrival
is after 16.00 hrs local French time (Normally GMT + 1 hour). If your
arrival is delayed you must inform us. Our details will be noted on the
direction sheet you will receive upon payment of the balance.
16.2 You must vacate the properties by 10.00am on the day of
departure. If these times cause you difficulty, please advise us at the
time of booking. It may be possible to arrange for luggage to be left
at the property.
17.
INFORMATION
17.1 We reserve the right to make
modifications to the properties specification that are considered
necessary in light of operating requirements. In the interest of
continual improvement we reserve the right to alter furniture,
amenities, facilities, or any part of any activities, either advertised
or previously available, without any prior notice. See also clause
7.
17.2 If we become aware of material changes after your
booking has been confirmed we will advise you before
departure.
18. PETS
We do not accept pets in
either propertie.
19. OUR
LIABILITY
19.1 We cannot be held responsible for
noise or disturbance originating beyond the boundaries of the
properties or which is beyond our control. 22.2 We cannot be held
responsible for the breakdown of mechanical equipment such as pumps,
boilers, swimming pool filtration systems, nor for the failure of
public utilities such as water, gas and electricity.
19.3 We
shall not be liable for any loss, breach or delay due to any cause
beyond our reasonable control including, though not limited to act of
God, explosion, tempest, fire or accident, war or threat of war, civil
disturbances, acts, restrictions, regulations, bye-laws, or measure of
any kind on the part of the government or local authorities, strikes,
lockouts, or other industrial actions or disputes or adverse weather
conditions. In any case we shall be entitled to treat the contract as
discharged
19.4 We cannot accept responsibility for events
out of control e.g. bad weather, delay caused by carrier company,
breakdown of domestic equipment.
19.5 We cannot be held
responsible for any injury, loss or damage to you personally, your
belongings or your vehicles when using the accommodation, grounds,
equipment or other amenities. The use of these amenities is entirely at
the your own risk and we accept no responsibility.
19.6 In
the event of discharge our liability shall be limited to the return of
the sums paid to us in respect of the unused portion of the holiday
calculated on a pro rata daily
basis.
20.
INSURANCE
20.1 we strongly advise that all your
party have comprehensive travel insurance and that European Health
Insurance Cards(EPHIC) are carried.
21.
LAW
21.1This contract and all matters arising out
of it are governed by English law and shall be deemed to have been made
in England. We both agree that any dispute, claim or other matter which
arises out of or in connection with your contract will be dealt with by
a court of competent jurisdiction in
England.
22.
DATA PROTECTION
In accordance with the 1998 data
Protection Act we will ensure that:
22.1 The collation of
personal information is fair and lawful.
22.2 We take
responsibility for all personal information held and used and that
appropriate security measures are in place to protect this
information.
22.3 We request full details of all party members
on our booking form as a safety measure whilst you are on
vacation.
22.4 Please let us know if you would like your
personal details to be removed from our database, after your holiday.
We may use this data to update you about La Cressonniere and Le
Presbytere.
23. NOTES
23.1 In common with most of
rural France, we are serviced by a septic tank. It is important that no
sanitary or baby items are flushed down the toilets and only French
toilet paper is used (English toilet paper is apparently indigestible
to the septic tank flora!) Only toilet cleaners suitable for septic
tanks may be used. However, we will supply toilet tissue and cleaner
for you during your stay.
THESE BOOKING CONDITIONS WILL BE
INCLUDED WITH OUR BOOKING CONFIRMATION
